Crisis Support Resources (In Germany)
Anyone can experience a mental health crisis. If you’re in need of urgent psychological support, these helplines,
websites, and an app can offer help when you need it most.
Emergency Services
Life-Threatening Emergencies
112
For immediate assistance from police, fire, or ambulance services.
Crisis Helplines
General Emotional Support
Telefonseelsorge Deutschland
📞 0800 111 0 111
or
📞 0800 111 0 222
Free, confidential support available 24/7
https://www.telefonseelsorge.de/
International Helpline Berlin
📞 030 44010607
Provides emotional support in English, free and confidential, 24/7.
Support for Children, Youth, and Parents
Nummer gegen Kummer – Kinder- und Jugendtelefon
📞 116 111
Free and anonymous support for children and adolescents.
https://www.nummergegenkummer.de/kinder-und-jugendberatung/
Elterntelefon – Nummer gegen Kummer
📞 0800 111 0550
Free and anonymous support for parents and caregivers.
https://www.nummergegenkummer.de/elternberatung/
Support for Victims of Abuse and Violence
Hilfetelefon – Violence Against Women
📞 0800 116 016
Free, anonymous, and confidential support available 24/7 for women experiencing violence.
https://www.hilfetelefon.de/
BIOS-BW – Behandlungsinitiative Opferschutz
Offers therapeutic support for victims of violence and sexual offenses.
https://www.bios-bw.com/
Weißer Ring – Victim Support
Provides support and counseling for victims of crime.
https://weisser-ring.de/english
Police Advisory Services on Sexual Offenses
Information and support related to sexual offenses.
https://www.polizei-beratung.de/
Crisis Support App
KrisenKompass App
A free app offering tools and resources for individuals in crisis, including safety plans and emergency contacts.
https://www.telefonseelsorge.de/krisenkompass/
Available on Google Play and App Store