christieglaserpsychotherapy

Psychotherapy and counselling for English speakers.

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Privacy Policy

Privacy Policy

The following information provides details about the collection of personal data when you use our website. Personal data means any information relating to you personally, e.g., name, address, email address, user behavior.

1. Name and Contact Details of the Data Controller

The controller in practice …………… (practice name) is:

Name: Christie Glaser (naturopath)
Address: ……………………………… (street, house number, postal code, city)
Contact details: ………………………… (telephone, fax, email)

In our federal state, the contact for all data protection matters is:

Name/Authority: ………………………… (responsible contact person/authority of the federal state)
Address: ……………………………… (street, house number, postal code, city)
Contact details: ………………………… (telephone, fax, email)

(Note: The responsible contacts for data protection in the federal states can be found at https://www.bfdi.bund.de.)

2. Collection and Storage of Personal Data and the Type and Purpose of Their Use

a) When visiting the website

When you access our website https://www.christieglasercounselling.com , information is automatically sent by the browser used on your device to the server of our website. This information is temporarily stored in a so-called logfile. The following information is collected without your input and stored until automated deletion:

  • IP address of the requesting computer

  • Date and time of access

  • Name and URL of the retrieved file

  • Website from which the access occurs (referrer URL)

  • Browser used and, if applicable, the operating system of your computer, as well as the name of your access provider

These data are processed for the following purposes:

  • Ensuring a smooth connection to the website

  • Ensuring comfortable use of our website

  • Evaluation of system security and stability

  • Other administrative purposes

The legal basis for processing is Art. 6 (1) sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about you personally.

In addition, we use cookies when you visit our website. Further details can be found in Section 4 of this Privacy Policy.

b) Contacting us

When you contact us by email (optionally: or via a contact form), the data you provide (your email address, possibly your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context once storage is no longer necessary, or restrict processing if legal retention obligations exist.

c) Newsletter Subscription (optional)

If you have given your explicit consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR, we use your email address to regularly send you general patient information. Providing an email address is sufficient to receive this information.

You can unsubscribe at any time. Please send your request to …………….. (email address). Unsubscribing is also possible via regular mail ………………………………… (name and address), fax: …………… (fax number), or telephone: ……………….. (phone number).

3. Disclosure of Data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only share your personal data with third parties if:

  • You have given your explicit consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR, e.g., to a laboratory

  • Disclosure is necessary pursuant to Art. 6 (1) sentence 1 lit. f GDPR for the establishment, exercise, or defense of legal claims, and there is no reason to assume you have an overriding legitimate interest in not disclosing your data

  • There is a legal obligation to disclose pursuant to Art. 6 (1) sentence 1 lit. c GDPR

  • It is legally permissible and necessary pursuant to Art. 6 (1) sentence 1 lit. b GDPR for the performance of contractual obligations with you

4. Cookies

We use cookies on our website. Cookies are small files automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause harm to your device, do not contain viruses, Trojans, or other harmful software.

Information stored in a cookie is related to the specific device used. However, this does not mean we directly gain knowledge of your identity.

We use cookies to make the use of our offering more pleasant for you. For example, we use session cookies to recognize that you have already visited certain pages of our website. These are automatically deleted when you leave our site.

We also use temporary cookies to optimize user-friendliness. These are stored on your device for a defined period. When you revisit our site, it will automatically recognize that you have been here before, and recall your entries and settings.

Additionally, we use cookies to statistically record the use of our website and to optimize our offering (see Section 6). These cookies enable us to recognize automatically that you have already visited our site. They are automatically deleted after a defined time.

The data processed by cookies are necessary for the stated purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

Most browsers accept cookies automatically. You can configure your browser so that no cookies are stored on your computer, or so that a notification always appears before a new cookie is created. However, completely disabling cookies may mean you cannot use all functions of our website.

5. Google Maps

This website uses the Google Maps service. This allows us to display interactive maps directly on our website and enables you to use the map function conveniently.

When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. The data listed in Section 2.a) of this statement are also transmitted. This happens regardless of whether Google provides a user account through which you are logged in, or whether no user account exists. If you are logged into Google, your data will be directly associated with your account. If you do not wish such an association, you must log out before activating the button.

Google stores your data as usage profiles and uses them for advertising, market research, and/or needs-based design of its website. Such evaluation is carried out even for non-logged-in users. You have the right to object to the creation of these user profiles, which you must exercise by contacting Google.

Further information on the purpose and scope of data collection and processing by Google can be found in Google’s privacy policy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

6. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files stored on your computer that enable analysis of your use of the website.

Information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will, however, be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent cookies from being stored by adjusting your browser software settings; however, please note that doing so may mean that you cannot use all functions of this website fully. You can also prevent the collection of data generated by the cookie related to your use of the website (including your IP address) and its processing by Google by downloading and installing the browser plugin available at: http://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google Analytics with the “_anonymizeIp()” extension. This ensures that IP addresses are processed in truncated form and cannot be linked to individuals.

We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained allow us to improve our offering and make it more interesting for you as a user. In exceptional cases where personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.

Provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Terms of service: http://www.google.com/analytics/terms/de.html
Privacy overview: http://www.google.com/intl/de/analytics/learn/privacy.html
Privacy policy: http://www.google.de/intl/de/policies/privacy

7. Social Media

a) Use of social media plug-ins

We currently use the following social media plug-ins: ……………. (Facebook, Google+, Twitter, Xing, T3N, LinkedIn, Flattr). We use the so-called two-click solution. This means that when you visit our site, initially no personal data is passed to the providers of these plug-ins.

Only if you click on the corresponding button does the plug-in provider receive information that you have accessed the corresponding page of our website. The data listed in Section 3 of this statement will also be transmitted.

The plug-in provider stores the data collected about you as usage profiles and uses these for advertising, market research, and/or needs-based design of its website. You have the right to object to the creation of these user profiles.

Addresses and privacy policies of the plug-in providers include:

b) Embedding YouTube videos

We have embedded YouTube videos in our website, stored on http://www.YouTube.com and directly playable from our site. (Optional: In “extended data protection mode,” no data about you as a user will be transmitted to YouTube unless you play the videos. Only when you play the videos will the data mentioned in Section 2 be transmitted.)

YouTube stores your data as usage profiles and uses them for advertising, market research, and/or needs-based design of its website. You have the right to object to the creation of these user profiles.

Further information about YouTube’s privacy practices: https://www.google.de/intl/de/policies/privacy

8. Rights of Data Subjects

You have the right:

  • pursuant to Art. 15 GDPR to request information about your personal data processed by us

  • pursuant to Art. 16 GDPR to request the rectification of inaccurate or completion of your personal data stored by us

  • pursuant to Art. 17 GDPR to request the erasure of your personal data stored by us, unless processing is required for exercising the right of freedom of expression and information, compliance with a legal obligation, reasons of public interest, or the establishment, exercise, or defense of legal claims

  • pursuant to Art. 18 GDPR to request restriction of processing of your personal data under certain conditions

  • pursuant to Art. 20 GDPR to receive your personal data in a structured, commonly used, and machine-readable format, or to request the transfer to another controller

  • pursuant to Art. 7 (3) GDPR to withdraw your consent at any time

  • pursuant to Art. 77 GDPR to lodge a complaint with a supervisory authority

9. Right to Object

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data, provided there are grounds arising from your particular situation, or if the objection is directed against direct marketing.

If you wish to exercise your right of withdrawal or objection, please send an email to ………….. (email address). Alternatively, you can contact us by mail, fax, or phone.

10. Data Security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

11. Updates and Amendments

This Privacy Policy is currently valid. Should legal changes or modifications to our website make it necessary, this Privacy Policy will be updated continuously.